This was an extremely complex research based project with a huge number of considerations, the main deliverables were several large printed journey maps, a clickable prototype plus accompanying research documents.
The research and UI designs were for a tool used by technicians to track their work flow and incoming work orders.
Project type: UI/UX, Service Design, Prototyping Agency: Fjord Client: Severn Trent Water Lead Service Designer: Shiona Webster Senior Visual Designer: Nicola Hankins Interaction Designer: Oliver Watson
Basic UI version of the SAP work manager app.
Basic UI version
The war room became quite intense
Mood boards for inspiration
I created several large journey maps, this was challenging as the content was being changed constantly